3 Lessons Learned: Resources

Exemplary Review Sites

Various sites spend much time convincing people, organizations and businesses on the value of getting online reviews for their work. B2B companies, B2C companies are among the companies that offer customer reviews.

The best of them all and the most popular is the Amazon customer review site. Having names along the reviews helps in avoiding unnecessary reviews. Firms whose products are listed also have space to respond to the reviews. The first company to start such operations was the Amazon customer review internet site.

In 1995, the company started allowing users to review products and services available on its site. A review of the site shows that most consumers search for information tat helps them to make decisions on what to buy. The point of purchase does not determine who reviews the product o Amazon.

With the exception of pharmaceutical and gasoline products, the rest are found on Amazon. Before deciding what to do, reviews available on Amazon are good learning grounds for interested clients.

Customers only use reviews by fellow buyers and gold stars to make decisions. There are a five-star grading used by Amazon users. The website then takes the initiative to breakdown the ratings based on percentage reviews. Based on stars given to the products, the website arranges the reviews as most helpful reviews and most recent reviews.

Second in rank is the Angie’s list The website is directed towards service businesses in the US. It is a higher-end site for review. Users are charged a specified fee to access the site. Reviewers are paid up members. However; the services are worth the fee.

The scale used by consumers is that running from A through to F. Most of them are well thought out reviews. The site has reviews written in respectable language even if they are negative criticisms. Furthermore, they are not anonymous. Having names along the reviews helps in avoiding unnecessary reviews. Firms whose products are listed also have space to respond to the reviews.

The other best review site is Choice. This is an Australian site. It is member-funded website. Expect independent reviews from Choice as the review website carries out its tests and evaluation on the said products and services. Majorly, testing of services and products is done by the review site. Listing buying guides and developing product comparison are other services offered by the Choice. Consumers can also rate the products.

Reviewers can also access Trustpilot. Steadily, the review site is growing fast. The site is based in Denmark and driven by the community. It has now expanded to 65 other countries outside Europe. The US is one of the countries where consumers enjoy these services. The reviews are third-party certified as the customer writes both seller and product reviews.